When I moved to Maine, I was suffering from a knee problem and related Workers Comp issues. My new neighbor was a doctor who highly recommended Dr. Sutherland. He was an immediate hit with me! I wanted a doctor who was not only extremely competent, but someone I could talk to, who would answer my questions, and take whatever time was necessary to discuss my questions and concerns. I also had problems with my other knee that were not work-related, so the billing and insurance issues were quite complex and to me, an important aspect of my care and well-being. The office staff handled all of this with great tact, patience and skill. I always think that the office staff is a true testimony to a doctor’s skill – you can judge a doctor by the people who work there. I am also more than my two knees, and Dr. Sutherland has such a whole-person approach. He has that human touch, a great sense of humor, and really understands people. I am now considering surgery and Dr. Sutherland is helping me make the best decisions with full consideration given to my other health issues. I feel very well taken care of, like I’ve been put on a little cushion and carried around like a jewel. Everyone at SMAO is absolutely top notch! It’s a pleasure to go there. It’s a happy office.